CLIENT SERVICES SPECIALIST- Temporary

JOB DESCRIPTION: Singleton Schreiber, LLP is seeking an enthusiastic, detail-oriented, client-focused individual to work at a fast-paced, high volume law firm. Our Client Services Specialist supports our intake process by opening and updating client files within our case management system. They are a critical part of our Client Services team: responding to clients' inquiries intelligently and thoughtfully; and establishing a welcoming, professional relationship with the firm. Successful candidates will have excellent communication skills, an aptitude for new systems and problem solving, and a superb attention to detail.

This position will be a remote 3-4 month temporary position with the possibility of conversion to full-time employee.

SALARY AND BENEFITS:

$24.00/hr-$27.00/hour

Singleton Schreiber, LLP offers a competitive compensation and benefits package including health, dental, and vision plans, childcare assistance, a transportation reimbursement program, paid parental leave, and a 401k to all full-time employees. Temporary employees will be eligible for paid sick time.

Job duties will include:

Opening and updating digital client files using our case management system
Drafting and processing attorney- client fee agreements
Ensuring large amounts of data are entered timely and accurately in the appropriate systems.
Keeping track and following up with pending client inquiries in a timely manner with top tier customer service
Updating logs and reporting systems to reflect the status of all new clients
Assisting attorneys with administrative tasks related to opening new cases and maintaining databases
Following instructions from supervising attorneys and adjusting to changing priorities
Running conflict checks

QUALIFICATION AND REQUIREMENTS:

Candidates must possess a high school diploma. A successful candidate will be enthusiastic, responsive, detail-oriented, organized, have strong judgement, analytical, interpersonal, communication, and written skills. Candidates should be familiar with the ethical and confidentiality requirements of working in a law firm and prior experience in the legal field is helpful. This position requires the ability to work independently, and in a team setting, manage high volume and time-sensitive workflow effectively and efficiently. Experience with Microsoft Office, Adobe, CaseManagerPro, Filevine or SmartAdvocate are preferred.

NONDISCRIMINATION STATEMENT: Singleton Schreiber, LLP is an equal opportunity employer. Selection of candidates will be based solely on merit without regard to race, color, religion, religious creed (including religious dress and religious grooming), sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity (including transgender identity and transitioning), gender expression and sex stereotyping, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information (including genetic information), family care or medical leave status, military caregiver status, military status, veteran status, marital status, domestic partner status, sexual orientation, status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, engaging in protected communications regarding employee wages, requesting a reasonable accommodation on the basis of disability or bona fide religious belief or practice, or any other basis protected by local, state, or federal laws

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